Get in Touch

Have questions about ReceiptLabs? Need help with your account? Our support team is here to assist you with all your receipt management needs.

Email Support

Get help with technical issues, billing questions, or general inquiries.

support@receiptlabs.com
Response time: 24-48 hours

Live Chat

Chat with our support team in real-time for immediate assistance.

Start Chat
Available during business hours

Business Hours

Our support team is available during these hours for live assistance.

Monday - Friday
9 AM - 5 PM
East Africa Time (EAT)

Contact Information

Multiple ways to reach our team for different types of inquiries

General Inquiries

Live chat available in dashboard

Specialized Support

Technical Issues
tech@receiptlabs.com
Billing & Subscriptions
billing@receiptlabs.com
Privacy & Legal
legal@receiptlabs.com

Frequently Asked Questions

Quick answers to common questions about ReceiptLabs

How accurate is the AI data extraction?

Our AI achieves 95%+ accuracy on clear receipt images. We provide confidence scores and allow manual corrections for any extracted data.

What file formats do you support?

We support JPG, PNG, and PDF files up to 5MB in size. Our AI works best with clear, well-lit images of receipts.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your data will be retained according to your plan's retention policy.

Is my data secure?

Absolutely. All data is encrypted in transit and at rest. We comply with GDPR, CCPA, and other privacy regulations. Read our Privacy Policy for details.

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